Electronic Communication and Internet Use


The following are the guidelines governing the usage of Internet, company-provided cell phones and email in an appropriate, ethical and professional manner:

a. Internet - The Serpent Group’s computers (e.g., cell phones, laptops, computers) and services are strictly prohibited at all times to be used for transmitting, retrieving, viewing or storing any communications of a defamatory, discriminatory, harassing nature, adult  sites/channels banned by the SerpentCS Group.


b. Playing computer games (whether stored in CD-ROMS, external or hard disk or any other types of media);


c. Carry out personal communication or non-work related activities/functions using The SerpentCS Group’s e-mail system, including but not limited to solicitation for religious or political purposes, displaying or transmitting sexually explicit or racially– motivated images or messages or anything that may be construed as harassment or insulting others; or



d. Download or use any chat programs such as facebook, chat line, MSN and Yahoo Messenger and other programs not specifically permitted by The SerpentCS Group are prohibited.



The following actions are forbidden: using disparaging, abusive, profane or offensive language; creating, viewing or displaying materials that might adversely or negatively reflect on The SerpentCS Group or be contrary to The SerpentCS Group’s best interests; and engaging in any illegal activities, including piracy, cracking, hacking, extortion, blackmail, copyright infringement, and unauthorized access of any computers and company-provided equipment such as cell phones and laptops.



Employees may not copy, retrieve, modify or forward copyrighted materials, except with permission or as a single copy to reference only. Employees must not use the system in a way that disrupt others from using. Large files should not be transmitted but should be saved/transferred via thumb drives. Non-work related issues are not to be transmitted via the system. Preferable is to get an approval from Management for any big file transfers.


Where a mail is suspicious, the mail is highly to be virus. Contact the IT immediately. Internal and external e-mails using the company’s account are considered as business records and shall be subjected to tracking and used in open courts in the event of litigation.


All e-mails sent or received using The SerpentCS Group’s network is classified as “Confidential”. You should therefore ensure that the contents of these e-mails (together with their attachments) are kept confidential and not transmitted or made available by any means (including electronically, physically or verbally) to any other parties outside of The SerpentCS Group.


All confidential information must not be communicated via e-mail, Internet voice communications, or over a chat line. Your personal password is Confidential and not to be shared. Do not disclose your password to anyone.


Violations of any part of this policy are sufficient cause for disciplinary procedure to be taken against errant staff, including dismissal if the violation is serious. Violations may also affect discretionary awards such as bonuses and promotions.