We must adhere strictly to the following ethical guidelines at all times.
A. Personal Responsibilities
(1) We are expected to behave in a manner that is above board at all times.
(2) We are to abide to the rules, standards, operating procedures and policies at all times.
(3) Put the interests and wellbeing of the Company and the Customers first.
B. Group’s Assets – Ownership and Responsibilities
(1) The Serpent Group of companies - Group defines assets as both tangible (physical) and non-tangibles (non-physical – proprietary information, data, formula, trade secrets, goodwill and etc), Tangible would include computers (Desktop, Laptop, tablets, machines, hardware devices etc), mobile devices such as hand phones, besides others that are own by the company, where in the course of work, the employee has access, use or issued as part of our duties to fulfill or meet/accomplish the Group’s activities.
(2) It is our duty, due diligence and responsibility to safeguard and protect these assets while in our possession, ensuring that they are not lost/damaged/misused or leaked in any form.
(3) Where suspected theft, loss, damage or vandalized is noted, the staff responsible for the asset is to notify his/her immediate supervisor immediately. The supervisor is to conduct an investigation immediately to assess and ascertain the magnitude and damage. The Group CEO shall be notified thereafter. Where necessary or where break-in has occurred, the case shall be reported to the police.
(4) Staff responsible for the loss/damage to the asset will bear the cost of repair and or replacement where the loss/damage to the asset arises from negligence/misuse and not through fair wear and tear or system failure.
(5) Where loss/leak of vital information and data is concern, the immediate supervisor when made known, shall notify the Group CEO and the Group IT immediately.
C. Use of Equipment/Premise
(1) In the course of work, staff will have access to tools, equipment or the premise to fulfill a given task. Staff is to note that these are company’s property and to be used solely for official purposes and not for personal reasons without prior consent from the management.
(2) Employees are to ensure the serviceability of the tools/equipment or premise while in their possession. Any damage must be reported to their immediate supervisor and where negligence is found, the company reserves the rights to seek compensation for the repairs or replacement from the staff involved.
(3) Employees are expected to check the serviceability of the tools/equipment or the premise before taking over. Where damages or faults are noted during the taking over, the immediate supervisor is to be notified immediately. He/she shall check the last person using it and determine the culpability. When handing over the person taking back has to check and verify that they are in good serviceable order.
(4) Employees are to note that using of these; other than for the purpose and intent of the company’s functions and term of occupations, shall be liable for an offence. Eg using of the
premise for personal activities or for personal pursuant.
(5) If, in pursuant to the investigation and internal inquiry, an employee is found to be directly responsible for the said loss/damage through his/her negligence or default, the employee shall be required to compensate the Company for the loss/damage. The Company shall have the right to deduct from the employee’s salary an amount equivalent to the cost of repair/loss (subject to statutory provisions where applicable).